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COVID-19 and Shipping Update
Thank you very much for supporting Pinslab.
Due to the current outbreak of the new coronavirus infection, it is expected that enamel pins production and shipment delays will be inevitable.
In respect of the service suspension of airmail to multiple major destinations, it can take up to 120 days to receive our products until further notice.
Here are the break down of affected locations, where
Green = Not Affected, usual 7 - 21 Days
Orange = Surface mail (sea freight) only, can take up to 60 - 120 Days. Premium Air Freight services such as FedEx/DHL/UPS are also available. Please email us for separate quotations.
Red = Cannot be delivered
If you are from the RED ZONE, we will issue a full refund.
If you are from the ORANGE ZONE, we might refund part of the shipping fee because surface mail are cheaper than the usual air freight that we charged. (Case by case)
We are paying close attention to the effects of the new coronavirus infection, and we apologize for the inconvenience caused.
—wishing you and your families well.